Tiger Forge Designs is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase our products.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Tiger Forge Designs is a UK-based business specialising in the design and manufacture of aftermarket replacement parts and accessories.
For the purposes of data protection law, Tiger Forge Designs is the data controller responsible for your personal data.
Contact details are available on our website.
2. What Information We Collect
We may collect and process the following personal data:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Payment-related information (processed securely by third-party providers)
- Order history and transaction details
- Communications you send to us (emails, contact forms, messages)
We do not store full payment card details.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Communicate with you about your order
- Provide customer support
- Arrange shipping and delivery
- Comply with legal and tax obligations
- Improve our website and services
We only collect and use personal data where there is a lawful basis to do so.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – to fulfil your order and provide purchased products
- Legal obligation – for accounting and tax records
- Legitimate interests – to operate and improve our business and customer service
- Consent – where required (e.g. marketing emails, cookies)
5. Sharing Your Information
We may share your personal data with trusted third parties where necessary, including:
- Payment processors (e.g. Stripe, PayPal)
- Shipping and courier services
- Website hosting and eCommerce platform providers
- Email and communication services
These parties only receive the information necessary to perform their services and are required to handle your data securely and lawfully.
We do not sell your personal data.
6. Data Storage & Security
Your personal data is stored securely using appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where consent applies)
To exercise these rights, please contact us using the details on our website.
8. Cookies
Our website uses cookies to improve functionality, analyse site usage, and enhance user experience.
You can manage or disable cookies through your browser settings or via any cookie consent tools provided on the website. Further information is available in our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “last updated” date.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact Tiger Forge Designs using the contact details provided on our website.