Shipping Policy - Tiger Forge Designs

Shipping Policy

We aim to offer reliable, straightforward shipping using tracked services to provide peace of mind for both customers and ourselves.

UK Shipping

  • Tracked (UK): £3.75 on orders under £30
  • Free UK Shipping on orders of £30 and over

Orders are typically dispatched within 1–2 working days.

Standard UK delivery 2-4 working days after despatch.

All UK orders are shipped using tracked services.

International Shipping

We currently ship internationally using tracked postal services.

Shipping rates are calculated at checkout based on destination.

International delivery times vary depending on destination and local postal services. Any delivery times shown at checkout are estimates only and cannot be guaranteed.

Orders over £250

For orders exceeding £250, shipping is quoted manually to ensure appropriate service and insurance cover. Please contact us before placing your order.

Shipping Destinations

We currently ship to the following destinations:

  • Albania
  • Andorra
  • Australia
  • Canada
  • European Union
  • Greenland
  • Iceland
  • Japan
  • Liechtenstein
  • Moldova
  • Monaco
  • Montenegro
  • New Zealand (mainland only – island territories, including Tokelau, Niue, and the Cook Islands, are excluded).
  • North Macedonia
  • Norway
  • San Marino
  • Serbia
  • Switzerland
  • Turkey
  • United Kingdom
  • United States

Countries We Do Not Ship To

Due to postal unreliability, international sanctions, or elevated customs risk, we do not ship to the following destinations:

  • Russia
  • Belarus
  • Iran
  • North Korea
  • Afghanistan

Orders placed with delivery addresses in these countries will be cancelled and fully refunded.

Restricted or High-Risk Destinations

Some destinations have particularly strict, inconsistent, or unpredictable import regulations. Orders to these locations may be declined or may require confirmation before dispatch. These currently include:

  • Brazil
  • Mexico
  • India

Customers in these countries are advised to contact us before placing an order to confirm whether shipping is possible.

Customs Duties, Taxes & Import Charges

For international orders, customs duties, import taxes, and handling fees may be applied by the destination country. These charges are determined by local customs authorities and are outside our control. Any such charges are the responsibility of the recipient and must be paid before delivery.

Customs processing times can vary by country and may result in delays beyond estimated delivery times.

Packaging

Most items are shipped in protective mailer packaging suitable for small components.

Returns & Refunds

Returns, refunds, and cancellation rights are covered separately in our Returns & Refunds policy.

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